An AI Chatbot for Small Business That Answers Day and Night
Our AI chatbot for small business answers customer questions, books appointments and captures leads around the clock. Your dedicated Exoshore team trains it on your services, connects it to your calendar and tests it before launch. When a question needs a person, it hands off to your team instead of guessing.
The leads you miss after hours
Customers reach out when it suits them: late at night, on weekends or while your team is busy with other customers. If nobody answers, many move on to the next business that does. A contact form promising a reply tomorrow is often not enough when someone wants to know your price or book this week.
Hiring more staff to cover every hour is expensive, and generic chatbots often frustrate people with wrong answers. What works is an assistant trained on your actual services and policies, connected to your real calendar, and set up to know its limits. That takes careful setup, testing and someone watching the conversations to keep improving it.
What you get with ai chatbot & voice agent
Custom knowledge base
We build the assistant's knowledge from your services, pricing, policies and FAQs so answers match how you do business.
Conversation scripts
We write the flows for common requests like quotes, bookings and service questions, in a tone that fits your brand.
Calendar connection
The assistant can check availability and book appointments directly into your calendar.
Lead capture
Names, contact details and needs are collected and sent to your team or CRM.
Human handoff
Anything it can't answer is passed to a person on your team with the conversation attached.
Chat, SMS and voice options
Start with web chat, add text messaging on Growth, or add phone voice answering on Premium.
Why a well-trained AI assistant is worth having
Coverage when you're closed
Questions get answered and appointments get booked outside business hours. You wake up to new leads instead of missed ones.
Faster answers for customers
People get a response right away instead of waiting for a callback. Quick, accurate answers make a strong first impression.
More time for your team
Routine questions about hours, services and availability are handled automatically. Your staff can focus on work that needs a person.
Safe limits built in
The assistant is set up to hand off rather than guess. Customers get real help on complex issues and your reputation stays protected.
A good fit if you are…
- Service businesses that get calls and messages after hours and weekends
- Clinics, salons and studios that book appointments throughout the day
- Home service companies whose phones ring while crews are on the job
- Businesses with a website chat box nobody has time to monitor
- Teams answering the same handful of questions dozens of times a week
From first call to results.
Free discovery call
We learn your common questions, booking rules and where customers contact you today.
Build, connect and test
Your team builds the knowledge base, writes scripts, connects your calendar and tests the assistant thoroughly before launch.
Launch and refine
We go live on your chosen channels, review conversations and update answers as we learn.
Weekly updates and monthly review
You get a weekly summary of conversations and bookings and a monthly review of improvements.
AI chatbot & voice agent pricing
Simple monthly pricing. A one-time setup fee covers onboarding and is quoted up front in your proposal.
Best for businesses that want a smart web chat assistant on their website to answer questions and capture leads.
Get startedBest for businesses whose customers prefer texting and want the assistant on both chat and SMS.
Get startedBest for busy phone-driven businesses that want chat, SMS and an AI voice agent answering calls.
Get started3-month minimum, then month to month. Prepay a year and get 2 months free. Hands off to a human for anything it can't answer.
AI chatbot & voice agent questions, answered.
How much does an AI chatbot for small business cost?
Starter is $300/mo for web chat, Growth is $600/mo for chat plus SMS, and Premium is $1,000/mo for chat, SMS and voice. A one-time setup fee covers the knowledge base, scripts, calendar connection and testing, and it is quoted in your proposal. Messaging and calling costs are billed separately at cost.
What happens when the AI doesn't know the answer?
It hands off to a human. We set clear rules for what the assistant can handle and what it should pass to your team, along with the conversation details. It is designed to say it will get a person rather than make up an answer.
Will it sound robotic to my customers?
We write scripts in your brand's voice and test them with you before launch. After going live, we review real conversations and adjust any wording that feels stiff or confusing. Customers can always ask for a person, and the assistant will pass them along.
What do I need to provide?
A list of your services, pricing guidelines, policies, common questions and access to your calendar. We turn that into the knowledge base and send it to you for review. You approve what the assistant says before it ever talks to a customer.
How long is the commitment?
Plans have a 3-month minimum and then continue month to month. That gives us time to launch, learn from real conversations and refine the assistant until it handles your common requests well. After the minimum, you can cancel with notice. Prepaying for a year gives you two months free.
Related services
Ready to talk about ai chatbot & voice agent?
Book a free 30-minute call. We'll look at where you are today, tell you which tier fits, and send a written quote. No pressure, no obligation.
- Free, with no obligation
- Talk directly with Ashley Harris, CEO
- A written quote if it's a fit