Back office · Operations & sales support

Operations Support Services That Keep the Day-to-Day Running

Orders, vendors, inventory and maintenance all need someone watching them. Our operations support services give you a dedicated team that coordinates vendors, prepares purchase orders, tracks stock and schedules maintenance inside your own systems. You get fewer surprises, a weekly plain-English update, and more time to run the business instead of chasing details.

The challenge

Small operational gaps turn into expensive surprises

A supplier misses a delivery and nobody follows up. Stock runs out on your best-selling item. A piece of equipment breaks because routine service was never booked. Each one costs money, frustrates customers and pulls you into firefighting mode, often at the worst possible time. Worse, the same problems tend to repeat because no one has the time to fix the root cause or set up a better routine.

These tasks are not hard, but they are constant, and they usually live in someone's head or a scattered set of emails. When that person is busy or out, things slip. Growing businesses need a dependable rhythm for operations, with clear trackers and someone accountable for keeping everything on schedule. That rhythm is what turns a reactive week into a predictable one, and it frees owners from carrying every detail themselves.

What's included

What you get with operations support

Vendor coordination

We follow up on quotes, confirm delivery dates and keep vendor communication organized in one place.

Purchase orders

POs are prepared from your templates and routed to you for approval before anything is ordered.

Inventory tracking

Stock levels are updated regularly and low items are flagged early so you can reorder before running out.

Maintenance scheduling

Routine service for equipment, vehicles or facilities is booked on time and logged for your records.

Central operations tracker

Open orders, vendor issues and upcoming maintenance live in one tracker your whole team can see.

Vendor list upkeep

Contacts, terms and account details for your suppliers are kept current and easy to find.

The value

What steady operations support gives you

Fewer stockouts and delays

Early warnings on inventory and proactive vendor follow-up mean fewer gaps. Customers get what they ordered when they expected it.

Equipment that keeps working

Maintenance happens on schedule instead of after a breakdown. That protects your assets and avoids costly emergency repairs.

You stay in control of spending

Purchase orders come to you for approval before anything is ordered. You see every commitment without doing the prep work.

Less firefighting for you

A clear tracker and an accountable team replace scattered emails and memory. You spend more time on growth and less on chasing details.

Who it's for

A good fit if you are…

  • Restaurants and retail shops managing inventory and multiple suppliers
  • Property managers coordinating vendors and recurring maintenance
  • Trades and service companies with vehicles and equipment to keep serviced
  • Multi-location businesses that need consistent purchasing across sites
  • Owners who currently handle every vendor call and order themselves
How it works

From first call to results.

  1. Free operations call

    We map out your vendors, ordering habits, inventory and maintenance needs, and where things tend to slip.

  2. Setup

    We organize your vendor list, build PO templates and set up a central tracker in tools you already use or choose.

  3. Daily coordination

    Your dedicated team follows up with vendors, prepares POs for your approval, updates inventory and books maintenance.

  4. Weekly updates and monthly review

    Each week you get a summary of open orders, stock alerts and upcoming service. Monthly, we review what to tighten up.

Pricing

Operations support pricing

Simple monthly pricing. A one-time setup fee covers onboarding and is quoted up front in your proposal.

Starter
$500/mo

Best for single-location businesses with a handful of vendors and light inventory.

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Growth · Most popular
$900/mo

Best for busier operations with regular purchasing, more suppliers and scheduled maintenance.

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Premium
$1,500/mo

Best for multi-location or high-volume businesses that need daily operations coordination.

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3-month minimum, then month to month. Prepay a year and get 2 months free.

FAQ

Operations support questions, answered.

How much do your operations support services cost?

Starter is $500 per month, Growth is $900 per month and Premium is $1,500 per month. Your tier depends on the number of vendors, locations and how much daily coordination you need. A one-time setup fee for your tracker and templates is quoted in your proposal. Prepaying for a year gives you two months free.

Do you place orders or pay vendors for me?

We prepare purchase orders and coordinate with vendors, but you approve every order. We never hold or move your money. Payments go from your accounts, released by you. This keeps you in full control of spending while we handle the prep and follow-up.

How long is the contract?

There is a 3-month minimum, then month to month. The first month focuses on building your tracker and learning your vendors, so the system is running smoothly well before the minimum ends. If your volume grows or a busy season hits, you can move up a tier. Prepaying for a year gives you two months free.

What do you need from me to start?

Your current vendor list, any existing PO forms or inventory sheets, and access to the tools you use for ordering and scheduling. We set up company-managed logins that you control. Expect to spend some time in the first weeks walking us through how you like things done.

Will this work with my current systems?

Yes. We work in the tools you already have, whether that is a spreadsheet, an inventory app, your accounting software or a project board. If you do not have a good tracker today, we will build one that fits your team and is easy to keep updated.

Ready to talk about operations support?

Book a free 30-minute call. We'll look at where you are today, tell you which tier fits, and send a written quote. No pressure, no obligation.

  • Free, with no obligation
  • Talk directly with Ashley Harris, CEO
  • A written quote if it's a fit
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